Source: https://metroglasspro.com/privacy-policy/

# Privacy Policy

MetroGlass Pro ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you visit metroglasspro.com.

**Information We Collect.** When you submit an estimate request, we collect your name, the phone number or email address you provide, project details, and any optional files or discovery-source answer you include. If you allow analytics, Google Analytics measures page visits and technical usage data; we do not send form contents to it. If you allow ad measurement, the OpenAI Pixel records page views and a lead event only after a successful estimate request. We do not pass project notes or attachments to the Pixel. If automatic advanced matching is enabled in Ads Manager, the Pixel may detect supported contact information in the form, hash it in your browser, and include the hash with conversion events.

**Project Photos and Attachments.** If you send bathroom photos, drawings, PDFs, or other project files, we use them to understand the opening, hardware direction, access conditions, and estimate needs. Photos may show parts of your home, so we keep them limited to project review and customer communication.

**How We Use Your Information.** Contact form submissions are used to respond to your inquiry, prepare estimates, coordinate appointments, and follow up on active project questions. We do not sell your personal information.

**Service Providers.** We may use trusted tools for website hosting, form delivery, email delivery, spam prevention, and basic business operations. These providers process information only as needed to run the website, deliver messages, or support customer service.

**How You Found Us.** The estimate form includes an optional question about how you discovered MetroGlass Pro. Your answer accompanies your inquiry. With ad measurement permission, the OpenAI Pixel may store the OpenAI ad click reference from your landing page URL for conversion attribution. We do not send your optional answer to the Pixel.

**Cookies and Browser Storage.** With your permission, Google Analytics measures website visits and uses optional cookies. A separate ad measurement choice allows the OpenAI Pixel to load and use first-party attribution cookies. Neither tag loads before its permission is granted. You can change your choices using Cookie settings. These choices do not enable Google Ads conversion tracking. After you send an estimate request, we use this tab’s session storage to show your confirmation and request reference. Hosting and security services may process technical information needed to deliver and protect the website.

**Retention.** We keep estimate requests and related project details only as long as reasonably useful for customer service, project records, or business administration. If you want us to remove a request or project photo from our active records, contact us and we will review it.

**Contact.** Questions about this policy? Email us at operations@metroglasspro.com or call (332) 999-3846. Please include enough detail for us to identify the request or project you are asking about.

Last updated: September 28, 2026